Terms and Conditions

Purchase:

All items remain the property of audiovisualgifts until payment has been received in full.

Delivery:

Items are normally dispatched within 24 hours (1 working day) from payment. Some items such as some Computer Components and cases may take upto 3 working days before shipment. 

If the first attempt to deliver fails due to the customer not being at the address or there is an obstruction the customer may be charged for an additional delivery attempt.  If the customer fails to receive the goods then a refund will be made minus restock charges.

Stock:

Stock runs are checked every 48hours to ensure stock levels on the website are up to date.

Product Pictures and Description:

We do our best to provide accurate pictures and descriptions of products.  We cannot however be liable for any errors on this website, all data we use is from the manufacturers details on their products.

Product Prices:

While we do our best to ensure pricing is accurate, any errors in pricing that occur before or after purchase we reserve the right to terminate the transaction.

Returns:

Returns are subject to a re-stocking fee of 12% plus £10 and must be returned within 7 days from the date of delivery.  Items must be returned unopened and unused in original packaging with all peripherals and documentation. Returns must be agreed upon in the first instance with an RMA number issued.  Unfortunately we cannot pay towards return postal fees etc.

Faulty Goods:

Faults that are Dead on Arrival must be notifed within 24 hours of delivery for us to be able to take action and get the product replaced.  Please also do not sign for the package if it looks damaged in anyway as this can affect the speed and result of products that arrive with faults. 

Warranty:

All products come with manufacturers warranty, most warranty is dealt with directly with the manufacturers, although we will glady assist with any warranty issues you have.

Loss or Injury:

We cannot be held liable for any financial loss or personal injury that occurs from the use of products sold on this website.  Please use due care when using any equipment which could be hazardous or dangerous.



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